Falkirk has moved out of the levels system. Everyone should continue to act carefully and remain cautious. Please find our latest COVID-19 updates here

Callendar House

Latest Updates

  • When does Callendar House officially reopen to the public?

    Callendar House has been open since April 2021

  • Is the Tea Room Open?

    The Tea Room is open with table booking open now online here and by phone 01324 506850.

    We have increased the number of tables in The Tea Room, although not to our usual capacity in the first instance. We will retain a number of our COVID safe guidelines - hand sanitisers will be available and customers will be required to wear a mask when entering and moving around in the Tea Room but in line with Government guidance can remove them when seated.

    Hot drinks and snacks can be purchased in the gift shop to takeaway.

  • When will you be offering Afternoon Teas?

    The Afternoon Tea offer is available on Fridays, Saturdays and Sundays with booking available online and over the phone.   For customers with gift vouchers, if the gift voucher was purchased online, they can book their table online. If the voucher was purchased in person, please call 01324 503770 to book.  You can also book take away Afternoon Tea over the phone.

  • When I arrive where do I enter?

    Entrance and exit to Callendar House is now via the main entrance/ reception area or via our wheelchair accessible entrance/ exit to the side of the main door.

  • Can I use the lift?

    Yes, lift access to all floors is available 

  • What safety measures have you put in place?

    We will retain a number of safety measures in line with Scottish Government guidelines. This includes mandatory face coverings and hand sanitising stations. The Perspex screens will remain in place.

     We want you to have a safe and enjoyable visit. During your visit, we ask you to:

    • Use the hand sanitiser provided on entry
    • Wash your hands often
    • Face coverings must be worn unless exempt
    • Please do not visit the museum if you or anyone in your household has any symptoms of Coronavirus
  • Is it still free to enter Callendar House?

    Yes

  • Is the gift shop open?

    Yes

  • Is the gift shop accepting cash?

    Where possible, we would prefer card payments for items in the gift shop, but yes, we are accepting cash payments. 

  • How many people can I attend with?

    As per government guidelines, from 9 August 2021 there are now no limits on numbers of households that can meet in public spaces. We would still advise you to pre book your visit to the Tearoom where possible to guarantee your table. To book please phone 01324 506850. We can now admit customers without a booking, subject to availability of tables.

  • Have your opening hours changed?

    Our opening hours remain the same:  10am – 5pm, Wednesday to Monday with last admissions from 4.30pm.

     

     

  • Will the toilets be open?

    Toilets will be open on the ground, first and second floors.

  • What happens if there is an outbreak of COVID-19 linked to Callendar House?

    Collecting customer contact details is now a legal obligation (as of 14 August 2020), and as such Falkirk Community Trust will be collecting basic customer contact details for those visiting Callendar House. If a case of COVID-19 has been reported and linked back to Callendar House via the Test and Protect Scheme, NHS Scotland may contact the business by phone to request staff and customers’ details to allow contact tracing to take place.

  • How many people can I attend with?

    There are now no limits on the number of individuals/ households that can meet, although we ask all visitors to please respect other visitors and staff when moving around the building.

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