Callendar House has been open since April 2021
The Tea Room is open with table booking open now online here and by phone 01324 506850.
We have increased the number of tables in The Tea Room, although not to our usual capacity in the first instance. We will retain a number of our COVID safe guidelines - hand sanitisers will be available and customers will be required to wear a mask when entering and moving around in the Tea Room but in line with Government guidance can remove them when seated.
Hot drinks and snacks can be purchased in the gift shop to takeaway.
The Afternoon Tea offer is available on Fridays, Saturdays and Sundays with booking available online and over the phone. For customers with gift vouchers, if the gift voucher was purchased online, they can book their table online. If the voucher was purchased in person, please call 01324 503770 to book. You can also book take away Afternoon Tea over the phone.
Entrance and exit to Callendar House is now via the main entrance/ reception area or via our wheelchair accessible entrance/ exit to the side of the main door.
Yes, lift access to all floors is available
We will retain a number of safety measures in line with Scottish Government guidelines. This includes mandatory face coverings and hand sanitising stations. The Perspex screens will remain in place.
We want you to have a safe and enjoyable visit. During your visit, we ask you to:
Where possible, we would prefer card payments for items in the gift shop, but yes, we are accepting cash payments.
As per government guidelines, from 9 August 2021 there are now no limits on numbers of households that can meet in public spaces. We would still advise you to pre book your visit to the Tearoom where possible to guarantee your table. To book please phone 01324 506850. We can now admit customers without a booking, subject to availability of tables.
Our opening hours remain the same: 10am – 5pm, Wednesday to Monday with last admissions from 4.30pm.
Toilets will be open on the ground, first and second floors.
Collecting customer contact details is now a legal obligation (as of 14 August 2020), and as such Falkirk Community Trust will be collecting basic customer contact details for those visiting Callendar House. If a case of COVID-19 has been reported and linked back to Callendar House via the Test and Protect Scheme, NHS Scotland may contact the business by phone to request staff and customers’ details to allow contact tracing to take place.
There are now no limits on the number of individuals/ households that can meet, although we ask all visitors to please respect other visitors and staff when moving around the building.
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