Callendar House reopens to the public on Thursday 10 September. You can pre-book your slot from Tuesday 8 September online.
Please enter via the side door which will be signposted. This new entrance is wheelchair accessible too. You will now exit through the gift shop and the main entrance.
Yes, the lift will still be usable.
A range of new safety measures have been put in place in line with Scottish Government guidelines. This includes pre-booked timed entry, mandatory face coverings, enhanced cleaning, sneeze screens, hand sanitising stations and one-way routes to assist with social distancing.
We want you to have a safe and enjoyable visit. During your visit, we ask you to:
In order to adhere to the Scottish Government’s Test and Protect scheme, we ask that visitors pre-book their free visit online. We have also limited the number of visitors to 6 every half hour. Please do not attend with more than 2 houeholds.
The Tea Room requires further safety precautions to be put in place, but we didn’t want to stall the re-opening of the House itself. We are working to open the Tearoom within the coming weeks, so please watch this space.
Yes, our temporary exhibitions ‘Uprooted’ in the Park Gallery and ‘The Waters of Life’ in the Second Floor Galleries will be running until 27 September and 31 October, respectively. The permanent collection is also available to view.
Where possible, we would prefer card payments for items in the gift shop.
A relaxed visit is intended for people who may find it difficult to navigate Callendar House. These visits may be particularly beneficial to adults and children with complex support needs or with autism spectrum disorder and their families and carers. We will make sure that staff are on hand to help and if you are finding it difficult to follow the route, we can let you enjoy the areas you just want to see. We are allowing three relaxed entry times per week.
We have limited the number of visitors to eight every half hour.
Our opening hours remain the same: 10am – 5pm, Wednesday to Monday.
Toilets will be open on the first and second floors for use by one person at a time. A member of staff will be available to help you if needed.
Collecting customer contact details is now a legal obligation (as of 14 August 2020) and as such Falkirk Community Trust will be collecting basic customer contact details for those visiting Callendar House. If a case of COVID-19 has been reported and linked back to Callendar House via the Test and Protect Scheme, NHS Scotland may contact the business by phone to request staff and customers’ details to allow contact tracing to take place.
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