Falkirk has moved out of the levels system. Everyone should continue to act carefully and remain cautious. Please find our latest COVID-19 updates here

Fitness

Latest Updates

  • Do I have to pre-book classes and gym sessions?

     

    Fitness class sessions must be booked in advance.  You can do this online, via our FCT App or by phone.  You are no longer required to pre-book gym or swim sessions.

  • What should I do if I have a safety concern prior to my visit?

    If you have a concern that is not covered by our FAQs you can email us at wearelistening@falkirkcommunitytrust.org

    If you have a concern during your visit, please alert a facility team member of staff.

  • Will I have to wear a face covering?

    We are following the Scottish Government advice on the wearing of masks for both our team and customers. Our team will be wearing facemasks. Customers will be asked to wear face coverings in all indoor public venues. Health and fitness customers will be permitted to remove their mask while exercising, as social distancing measures will be in place. However, customers should wear a face covering when moving to/from the gym or studio to exercise, when moving around the gym and in the public areas, for example, the corridors and toilets.

  • How will you support the Contact Tracing programme to identify people at risk of coronavirus (COVID-19)?

    Contact tracing is a process for identifying people at risk of coronavirus (COVID-19) infection because they have been physically close to a person who has tested positive. FCT supports the Scottish Government’s Test & Protect Strategy and follows its guidance on the collection of customer and visitor contact details.

    All visitors attending formalised activities can book online, in person or call and book in advance. Upon arrival their attendance will be recorded. The following details will be collected:

    • The name of each customer or visitor, or when attending as a small household group, the contact details for one member of that group - a 'lead member', noting the size of the group
    • A contact phone number for each individual, or for the 'lead member' of a small household group
    • Date of visit and arrival and, where possible, departure time
  • Will staff be wearing face masks and other PPE?

    Yes, it is within our guidance that all staff will wear masks where possible. If the wearing of a mask is unsuitable for an individual for health reasons or specific job roles subject to risk assessment, staff will wear lanyards displaying their NHS medical exemption cards.

  • Is there a limited amount of customers allowed to use the facility at the same time?

    Yes, we will be putting a limit on the number of customers in our venues at any one time and will monitor this constantly.

  • How will you ensure hygiene and cleanliness of the changing rooms?

    Customer health and safety is of utmost importance to us.  We will be regularly cleaning the changing facilities and showers throughout the day.  Changing rooms, lockers and showers are now open for use.  We encourage customers to wipe down key touch points before and after use.

     

  • Will there be any restrictions on toilet facility provision, and will there be enhanced cleaning provision in toilet facilities?

    There are no restrictions on toilet provision. Enhanced cleaning and hygiene measures will be in place.

  • Have your prices changed?

    No. We are keeping these the same as we believe we already offer good value for money. We reopened with a very similar fitness programme and offering.

  • Will you be offering new memberships?

    New memberships are available for customers who have not accessed our facilities before.

  • What if I need to self-isolate?

    If you need to self-isolate after visiting our gyms and your membership has restarted, please email fitness@falkirkcommunitytrust.org as soon as possible.

  • What if I’m in a group or joint membership and I’m the only one who wants to unfreeze the membership?

    Requests to restart /freeze memberships must come from the direct debit holder. However, there are options to temporarily change your membership to another package such as a Single membership. Your membership would be set to a single membership until your partner/friend wishes to restart. Please email fitness@falkirkcommunitytrust.org or call 01324 503300 and our team can go through these options with you.

  • If I am on the Active Forth exercise referral programme or follow on membership will I be able to gain access?

    Our Active Forth referral programme is fully operational and we are accepting new referrals from health professionals. 

  • Will the toilets be open?

    Yes, our toilets are open at each site and subject to an enhanced cleaning schedule. Please follow the signage and wash hands after your visit.

  • Will the sauna and steam rooms be open?

    The sauna and steam room will remain closed for the moment.

  • What happens to my pay monthly membership now?

    Our direct debits have all restarted for Health and Fitness members, with your usual monthly payment taken on the 1st of the month. If, however, you are not able to return to our facilities just yet, you can freeze your membership for up to 12 months. If you wish to do this, please email fitness@falkirkcommunitytrust.org  Please be aware that to freeze your membership we require a return date at the time of placing your account on hold.

  • What membership types will be available to restart when you reopen?

    All memberships. 

  • What about annual and other prepaid memberships?

    Annual memberships will have the number of days we have been closed added onto their existing expiry date.

  • What about the Fitness app?

    You can download our Falkirk Community Trust App to enable online booking.  The app also gives members free access to our on demand pre-recorded fitness class library, meaning you can exercise at home, at a convenient time to you.  Offering classes from inspired Combat and Pump, Yoga, Pilates, Bums & Tums, and our lower impact classes like Active Forth Strength & Balance and Paracise.

  • Are the Step Forth Walks still going ahead?

    Yes, we have re-launched all our Step Forth Walks, offering 17 weekly walks.  Our walk leaders have been fully trained in our new COVID-19 ways of working and you can just turn up for these sessions – no booking is required.  We encourage all walkers to bring a face mask, for any potential crowded areas throughout the walks.

  • What safety measures do you have in place?

    • Our gym capacity has been increased back to normal levels and we are continuing to gradually increase class studio capacity.
    • Our gyms will be closed daily for 30 minutes deep cleaning and full sanitisation between 11.30am and 12noon. (Bo’ness gym closes 13.30-14.00)
    • All customers will be required to wear face masks in public areas i.e. upon entering the building and while moving around the building in corridors and in toilets.  You will be able to remove your mask when you start exercising.
    • Hand sanitiser stations are available upon entering and are located throughout all key areas in our venues.
    • Users must clean down equipment before and after use in the gym and the studios.
    • Air circulation systems have been adjusted to enable fresh air operating.
    • The team have been extensively trained on new operating systems, COVID-19 risks and general management. 
  • Do you do outdoor fitness classes?

    Yes, we have 2 outdoor fitness classes are held Monday to Thursday at Grangemouth Stadium, they are suitable for all levels and can be booked online.  These classes are free to existing members.

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