Falkirk is currently in level 1 with reduced services and facilities available. Please find our latest COVID-19 updates here

Grangemouth Sports Complex Soft Play

Latest Updates

  • What precautions is Grangemouth Sports Complex Soft Play taking regarding the COVID-19 outbreak?

    We pride ourselves on the cleanliness of our equipment, with all items being thoroughly cleaned and disinfected between hires. However, we recognise that we need to take extra steps to prevent the possible spread of the coronavirus COVID-19, so we will:

    • be running sessions which must be pre-booked in advance.
    • adhere to the track and trace programme;
    • operate with reduced numbers of adults and children per session;
    • encourage social distancing;
    • have hand sanitiser available throughout the day;
    • clean and disinfect between each session;
    • deep clean at the end of the day;
  • How do I book a session?

    Due to reduced capacity within the soft play area we have introduced temporary booking procedures for soft play. Adults must book a chair, before booking children into soft play. Children cannot be admitted without an adult having a confirmed booking.

    Customers must call the Complex to pre-book their session. Booking can be made 5 days in advance.

  • When will booking open?

    Bookings can be made from 12 noon on Thursday 3rd June.  Please call 01324 504560. 

  • What do I do if I need to cancel a booking?

    We appreciate that circumstances changes and you may not be able to attend your session. Please call 01324 504560 to cancel your booking. There will be no on the day cancellation/refunds for swim sessions – a minimum of 24 hour notice of cancellation required.

  • How much does it cost for a session?

    Our prices are currently £3.00 per child, Go Card £1.50.

  • What are the Soft Play opening times?

    Grangemouth Complex will be operating 4 daily sessions at 90 minutes with 30-minute interval for cleaning between sessions.

    • 10.30 – 12.00
    • 12.30 – 2.00
    • 2.30 – 4.00
    • 4.30- 6.00
  • Is the café open?

    The Grangemouth Sports Complex café will remain closed at the moment. 

  • Do me and my children have to wear masks?

    All adults must wear masks at all times, except when sitting at your chair. Children are not required to wear masks when participating in activity.  

  • Can I book a Soft Play birthday party?

    Following Scottish Government advice and to minimise the spread of COVID-19, we are not holding Soft Play parties at the moment.  

  • How many people can come with me to a Soft Play session?

    To adhere to the Scottish Government’s Track and Trace scheme, you must pre-book your Soft Play session. Due to the limited space within the soft play area bookings are restricted 1 adult and up to a maximum of 3 children per booking.   

  • I’d like a Soft Play membership. Is that available?

    Soft play membership is not available for Grangemouth Sports Complex.

  • My question isn't answered here / I would like further information?

    You can email us at hello@falkirkcommunitytrust.org or call us on 01324 504560

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