Please find our latest COVID-19 update here

Great Mariner Reef Soft Play

Latest Updates

  • What precautions is Great Barrier Reef Soft Play taking to prevent the possible spread of COVID-19?

    We pride ourselves on the cleanliness of our equipment, with all items being thoroughly cleaned and disinfected regularly. However, we recognise that we need to take extra steps to prevent the possible spread of the coronavirus COVID-19, we will:

    • adhere to the track and trace programme
    • have hand sanitiser available throughout the day
    • clean and disinfect regularly

  • When will the ball pit and other toys be open?

    The ball pits and other toys have been reinstated.

  • How much does it cost for a session?

    You can see all of our prices here. 

  • What are the Soft Play opening times?

    09.00 - 4.30

    Please be aware that when the capacity is reached admissions will be paused until space becomes available.

  • Is the café open?

    Yes, the café will be open with a slightly reduced menu in place. We will be operating with table service only.

  • Do me and my children have to wear masks?

    All adults (ages 12+) must always wear face coverings (unless exempt), except when sitting at your table. 

  • Can I book a Soft Play birthday party?

    We hope to restart birthday parties soon. Please keep a checking Great Mariner Reef social media for updates.

  • How many people can come with me to a Soft Play session?

    A maximum of 4 seats are allocated for each table. There are no restrictions on the number of children that can attend.  If your group has 4 adults, please be aware there will be no additional seats for children.  At busy times we will ask tables with 1 or 2 adults if they will share the table with another group.

  • How long is a soft play session?

    One and a half hour.

  • I’d like a Soft Play membership. Is that available?

    Yes, soft play memberships are available at reception. Membership forms must be completed in person.

  • My question isn't answered here / I would like further information?

    You can email us at or call us on 01324 503750

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