Latest Updates

• When will the toilets be reopening at the play parks (and other areas e.g. golf course, tennis courts)?

  The Plaza Café toilets and Helix Car Park toilets are open 7 days a week 10am till 5pm

  Callendar Park public toilets will also reopen 5 September 7 days a week 8.30am - 4.30pm

  Other toilet facilities will reopen as soon as possible however these are subject to the necessary safety requirements and tests being carried out locally in conjunction with Falkirk Council.

   

• What play parks are now open?

  The Scottish Government advised on 18th June play parks can open. You can now access the play parks at the Helix Park, Callendar Park, Kinneil Estate and Muiravonside Country Park.

• What safety measures are in place at the play parks?

  We have put in place stencils on the ground to encourage social distancing and have signage up to encourage parents/carers to:

  1. Supervise you child closely
  2. Observe social distancing
  3. Toilet facilities remain closed
  4. Please bring hand sanitiser to use after touching shared equipment in the park

• Why is there no toilet or changing facilities available at the parks?

  The Plaza Café toilets will reopen daily 9am to 4pm from 5 September. Callendar Park public toilets will also reopen 5 September for weekends only at this stage.

• How can I safely socially distance if the park is busy?

  If you are not comfortable with the volume of visitors at the playpark and feel unsafe then you may wish to return at another time. As the parks are open we cannot and do not have the staffing capacity to manage numbers using the parks.

• Is the Plaza Café at the Helix and the kiosk at Callendar Park opening too?

  The Plaza Café is now open on weekends only from 9.30am-4.30pm with a reduced menu. Callendar Park Kiosk remains closed at this stage.

• Will you be providing hand sanitisers or other PPE for customers at parks?

  No, unfortunately we won’t have hand sanitisers available at the parks as it’s likely they would be stolen, we are therefore requesting that users of the parks bring their own and do not share with others.

• Are there any traffic/parking restrictions in place at these venues?

  The car parks are open across all our parks. 

• Can we bring our own picnic?

  Yes, but for your own or take away items, please be mindful of leaving litter behind and either bin it or take it home with you.

• There is an increase of litter in your parks and other areas, how are you dealing with this?

  We are aware and of course disappointed in the level of litter our staff are having to clear up across our parks. we have put up posters asking visitors to kindly bin or take their litter home with them. If a person is found guilty of the offence they can be issued with a fixed penalty notice of £80 or could potentially be prosecuted and risk a fine of up to £2,500.

• Can I visit the Kelpies now?

  The Helix Park has remained open to the local community who have been using the park as part of their daily exercise.  The Plaza Café is now open on weekends only from 9.30am-4.30pm with a reduced menu. The Plaza Café toilets will reopen daily from 9am to 4pm from 5 September.  We are not offering Kelpie tours at the moment and the Visitor Centre also remains closed.