Latest Updates

• When will squash courts open?

  Squash courts are now open for bookings.

• Can I just turn up for a squash court?

  All activities must be pre booked and paid for at the time of booking by calling the relevant venue.

• Will the changing rooms and locker facilities be open for squash?

  You should arrive wearing squash kit at the start time of your booked court, as our changing rooms and lockers will not be available. Only take the minimum amount of equipment with you that you need to play. Toilets will be available in our venues.

• Can I play a game or practice squash with another player from a different household?

  In Level 0, Adults aged 18 and over can resume regular and unconditioned squash activity/play.

• Can I play a game or practice squash with another player from my household?

  In Level 0, Adults aged 18 and over can resume regular and unconditioned squash activity/play.

• Can I book a double squash session?

  Yes, subject to availability. Given the length of time squash activity has been suspended, it is advised that anyone returning to court eases themselves back into play gently.

• Can I spectate squash?

  Not at the moment. Spectating areas are currently closed.  We will be putting a limit on the number of customers in our venues at any one time.  Customers will be permitted access 5 minutes before their booking and must leave immediately after their booking has finished.

• Can I hire squash equipment?

  Please bring your own equipment.

• Can I purchase squash grips and balls?

  Limited stock will be on display of our most popular items. Please ask if a member of staff if the item you are looking for is not on display.

• Will I have access to drinking fountains?

  No, the drinking fountains are located in areas that are subject to strict access control and capacity numbers. Please bring your own drinks.

• Will I be required to wear a face covering?

  All customers will be required to wear face masks in public areas i.e. upon entering the building and while moving between corridors and in toilets. You will be able to remove your mask when you commence exercising.

• How will you keep the squash courts clean?

  Players should refrain from wiping their hands on the walls and doors of the squash court, and to avoid any unnecessary touching of these surfaces.  Hand sanitising stations are located throughout our venues.  Enhanced cleaning procedures have been put in place and we have introduced more time between bookings to facilitate this.  Please make sure you leave the court promptly at the end of your allotted time.

• How will you support the Contact Tracing programme to identify people at risk of coronavirus (COVID-19)?

  Contact tracing is a process for identifying people at risk of coronavirus (COVID-19) infection because they have been physically close to a person who has tested positive. Falkirk Community Trust supports the Scottish Government’s Test & Protect Strategy and follows its guidance on the collection of customer and visitor contact details.

  All visitors attending formalised activities must book online or call and book in advance. Upon arrival their attendance shall be recorded.  The following details will be collected:

  The name of each customer or visitor, or when attending as a small household group, the contact details for one member of that group - a 'lead member', noting the size of the group

  A contact phone number for each individual, or for the 'lead member' of a small household group

  Date of visit and arrival and, where possible, departure time

• How will you ensure that social distancing and safety measures are being adhered to by all users within the facility?

  Before returning to the facility, customers will be required to commit to enhanced hygiene measures and our new ways of working.  Our team have received training and guidance and are on hand to support the practice of our safety measures.

• Will staff be wearing face masks and other PPE?

  Yes, it is within our guidance that all staff will wear masks where possible. If the wearing of a mask is unsuitable for an individual for health reasons or specific job roles subject to risk assessment, we will require them to wear a face shield.  Staff that cannot wear a face covering for medical reasons will wear lanyards displaying their NHS medical exemption cards.

• Returning to Sports Development classes

  We understand that some children (and parents) may feel nervous returning after such a long break especially as they will be facing some necessary changes which are now in place. Our coaches/teachers will do all they can to help ease the nerves when your child returns to the programme.

  In the meantime, here are a few things you could do at home in preparation:

  • Speak to your child about what will be different when they come back, so they know what to expect.
  • Remind them their coach/teacher is there to help and support them and it’s new for everyone to get used to, they are not on their own (coaches/teachers can still support verbally and provide good instruction and reassurance from the side)
  • Reassure your child that the main aim is to relax, enjoy the session and have fun.

• Can I drop my child off to class early?

  In order to reduce footfall in the centre and reduce the risk of transmission of Covid 19 we have implemented a “drop off” area where participants will be met by a coach. The coach will register them and ask any relevant screening questions of the parent/carer.

  It is important that the queue remains socially distanced and as such the ground has been marked to make this as simple as possible.

  The “pick up” area will also be clearly marked on the ground and will be off to the other side of the entrance. Again, we ask that this space is kept socially distanced.

  Please arrive within a 5-minute window of the session starting and be ready to collect your child at the session finish time.

  There will be absolutely no access for Spectators or for Parents to collect children. (**other than 18m to 3yo classes**)

• Can I stay and watch my child?

  Parents will only be allowed in a venue to assist with the 18 months to 3 years Parent and Child classes for Mini Gyms and Gymnastics. Parents are required to wear a mask (unless exempt), and social distance at all times during the activity.

• Are you re-opening Callendar Park’s 3 Par Course?

  For the time being, Callendar Park Par 3 Course remains closed and will open when it is safe to do so.

• Can I book a time to play on the tennis courts?

  Yes, at Dollar Park you can book here. Please read the information on the court here.

  No, sorry not at Zetland Park. In recognition of the premium placed on useable outdoor spaces at this point, the courts will be opened to all members of the public to use on a first come basis at this time.

• Will indoor sports continue?

  Yes, indoor sports are permitted in level 0 and our Sports Development programme is operating in various venues across Falkirk. We will continue to follow government and NGB guidelines to ensure the safe and engaging delivering of our Sport Development programme.

• Will swimming lessons continue?

  Swimming lessons have recommenced.  

• When will badminton courts open?

  Badminton courts are now open for bookings.