No. If your DVD was due for return while we were closed, you won't face any additional fees. Just return it as soon as you can to any of our libraries. You won’t need an appointment, but we may ask you to wait outside the door until there is space for you to come in. Please be aware that our opening hours have changed and check these before coming along. We have renewed all items due during lockdown until August 9th, 2021 and waived fines and hire fees. If you have any charges or account issues, please get in touch, telling us your name and library card number, at firstname.lastname@example.org
This could be for several reasons:
PLEASE DO NOT WORRY. We renewed all items due during lockdown until August 9th, 2021 and waived fines. If you have any charges or account issues, please get in touch, telling us your name and library card number, at email@example.com and we will get everything sorted out for you
Your hold requests will remain active.
If you have a book awaiting pick up we will contact you as soon as we reopen your local library to arrange a collection slot
If you provided your email address when you joined the library you can reset your membership PIN. When you do this, a secure link is sent to your email account. If you have not given us your email address, you will not be able to reset your PIN. In this instance, contact your library for help.
Your PIN is used to log into the My Account area of the library catalogue, where you can renew books and place requests for items.
Brilliant! Go to https://www.falkirkcommunitytrust.org/learning/libraries/join-your-local-library/ for simple joining instructions.
We have a great selection of books, audiobooks and magazines for adults, teens and children that you can access for free online. Find details about our OverDrive service.
Yes, our Home Library Service is still operating. If you are interested in using the Home Library Service you can find more details here.
Yes, they may be eligible for our Home Library Service. It is available for those people who cannot usually get to a library (for example because of long term ill health or frailty) and we deliver a bag of books to their house every 3 weeks. We have extended this service to those people who are, or have been, shielding. If you would like to be added to the waiting list, please email with your name and address to firstname.lastname@example.org We also have a great selection of books, audiobooks and magazines for adults, teens and children that you can access for free online through our Libby app.
You can pop along to any of our libraries to return your books, even if they were not borrowed from that library. We hope you will come in to borrow more, but you can drop items at the returns box near library entrances when we are open. Please be aware that our opening hours have changed, and check these before coming along.
We now have a Click & Collect service available where we choose a selection of books for you. We will contact you when the books are ready to collect, just come along to the library and ask at the counter.
Yes, you can. Log into the My Account area of our library catalogue to request, or get in touch with your local library. Pop over to our library catalogue and follow the instructions. Once your books are available, we will contact you to come along to the library with your library card to collect them.
As the library is a public building, we ask that you wear a face covering of some kind to help keep us all safer. Those who are exempt from wearing face coverings, are, of course, also welcome.
Yes, you can pop along to any of our libraries to return your books, even if they were not borrowed from that library. We hope you will come in and borrow more, but you can drop items at the returns box near library entrances when we are open. Please be aware that our opening hours have changed, and check these before coming along.
Yes, these services are now available via appointment. Click here to book a PC in advance to avoid disappointment. PCs can be used for an hour per day (this includes 5 minutes cleaning time). Just ask a staff member in your local library for photocopying.
Falkirk Library are offering the bus pass service by appointment only. Please contact Falkirk Library on 503605 to arrange an appointment.
We have a small supply of the most common hearing aid batteries which we will have available for collection in our libraries. All you need to do is bring in your hearing aid book for us to see (we will not be signing it). If you can’t get into one of our libraries easily (or you have a less common type of battery), then you can get new batteries posted out to you from the Audiology department – either go to https://nhsforthvalley.com/health-services/az-of-services/audiology-services/ or phone 01786 434171.
We are working hard to bring back library activities within the Scottish guidelines. As restrictions lift, we will be able to start activities back, starting with regular children’s events. We’ll let you know on social media and our website as soon as we have dates.
At the moment, we can’t offer study spaces within the Scottish guidelines. As restrictions lift, in the next few weeks, we will have study spaces available. We’ll let you know on social media and our website as soon as we have dates.
We will be contacting all our regular renters over the summer, to allow them to book Community Rooms. Once our regulars have been contacted, we will be able to take new bookings. Please contact email@example.com if you would like to be added to the waiting list
We’re getting lots of new books in, but we have a backlog and processing time is longer because of Covid restrictions. Some items have quite long waiting lists, but we’re trying to keep on top of this and ordering extra items to deal with demand
Our Libby app has a great selection of books, audiobooks and magazines for adults, teens and children that you can access for free. Find out how to get started.
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